Page 24 - One Report Thai Final_ENG_2021
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Tycoons Worldwide Group (Thailand) Plc.



                           Sustainability operating results
                           1.  Good corporate governance issues
                             -    Score CGR = 72%

                             -   2021 AGM Quality Assessment Score = 95%
                           2.  Economic issues
                             -    Income from the sale of products 9,060,385.41 MB.
                             -    Sales volume   379,711.11 Tons
                           3.  Social issues
                           Employees

                             -    Employees training per person average of 3.90 hours
                             -   (Total hours 3006 / 770 persons = 3.90 hours / person)

                             -   Employee resign rate 20%
                             -   (Total employees 761 resigned 152 = 152*100/761 = 20%)
                           Society and Community
                             -    Customer satisfaction  91.09% (MRW Marketing)
                             -   Complaints from outside equal to 0 (MRW)
                           4.  Environmental issues

                             -    The amount of energy consumption per unit of the Company's production 2.02 MJ./KG
                             -   Green area 53 Rai, accounted for 18.5% of the total area.


                           3.2 Management of impacts on stakeholders in the business value chain
                                 3.2.1 Business value chain
                                            Tycoons Worldwide Group (Thailand) Public Co., Ltd. principal business is
                           to produce and sell wire rod, reinforcing bars (including deformed bars and round bars),

                           annealed wire, screws, bolts and thread rod internationally and in Thailand. TYCN is the
                           only one producer in Thailand who has a world-class midstream to downstream vertically
                           integrated plant. Started from the production of wire rod products, annealed steel wire, as
                           well as fastener products (screws, bolts and threaded rods), which can be produced in a

                           wide range of products fully meet the needs of customers. In the situations where the steel
                           market downturn, the adjusted proportion of production and sales of products can be to
                           increase benefits or reduce damage to the Company and its shareholders. From business

                                 operations through cooperation with Tycoons Group to be the distributor of wire

                           rod and annealed products of the Company in all Taiwan market. This is to increase the
                           marketing channel in Taiwan. That will makes wire rod and annealed wire products easily
                           enter the  Taiwan market  and can quickly reflect  the changes  in selling  prices and the




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