Page 33 - Microsoft Word - One-Report-Eng 2024 Final.docx
P. 33

product inspection  Strictly.      related regulations and provide   operate     strictly.   society through projects of the   activities   made with customers.   the standards and meet the   requirements   deliver products according to   agreements  When there are complaints, take   fair.   - Consider environmental   materials and materials used in
                                Response   agencies and provide  Cooperate in   - Comply with legal requirements; or      cooperate with the government to   - Return back to communities and   Company continuously through CSR   - Keeping promises or agreements   - Control the product quality to meet   of customers at reasonable prices  according to market mechanisms and   immediate action to deal with it  and  don't do a competition that doesn't   requirements in procurement of raw   production process to meet the needs
                     Tycoons Worldwide Group (Thailand) Plc.























                                Needs/Expectations   - Comply with the legal requirements  that involved in a transparent and   cooperate with government.  - Provide support and assistance to   - Quality products, cheap prices   and delivery on time.   - Products that are safe to use   not toxic to the environment.  - It has environmental protection   and using resources effectively.













                                                     society







                                                                                                                                                        28
                                      Report the monitoring result   to the statutory frequencies.   - Customer satisfaction survey.   the  company and production   - Open for the complaints through


                                Participation       on the environment for regulatory    agencies relevant care according   - Meet with customers to know their  needs or provide information on  how to use the product regularly.  - Open-house for customers to visit   various communication channels.















                                      -                                                                 process.


                                Stakeholder                                      Customer











                              Business value   chain                                 - Delivery   - After activities






                                                                                 - Sales
                                                                                            sell
   28   29   30   31   32   33   34   35   36   37   38