Page 32 - Annual report eng 2020

Tycoons Worldwide Group (Thailand) Plc.

4.Guidelines and responsibility to each group of stakeholders are:

SHAREHOLDERS
The Company is committed to create value for all shareholders with fairness by operating
business in compliance with good governance and the Company’s vision efficiently and treat
shareholders with respect and as per the applicable laws and regulations to maximize benefits
and values to shareholders continuously. The Company shall inform shareholders of correct
and complete information, including disclosing such information in accordance with relevant
rules and agreement.

CUSTOMERS
The Company devotes extensive efforts to satisfy our customers in every aspect. It strives to
provide products and services to meet the needs of our customers as well as the development
of quality products and services with warranty and service for the benefit and satisfaction in
terms of quality standards and fair prices. Development of products and services to meet the
diverse needs and quality control, complaints about products and services, maintain client
confidentiality includes not put customer data to generate benefits are also a return policy if it
finds that the product is not quality or inferior.

CREDITORS
The Company strictly complies with the conditions and requirement strictly of both trade
creditors and lender and make timely payment, as well as following the affirmatives give to
the creditors throughout the liable periods and provide information with accuracy,
transparence, equity and fairness.

5. Disclosure and Transparency

The Board of Directors discloses the financial information, business activities, and other
business performance accurately, completely, efficiently, and timely that reflects the actual
financial status, complies with the Generally Accepted Accounting Principles (GAAP), and is
audited by independent auditor. In addition, the audit committee which is composed of
independent directors with no involvement with the company management will also help
review the give information.

The Company places the timely and accurately disclosure of financial and other information
that may affect the share price at priority through SET website. Moreover, the company has
also established Investor Relations Office. For investors and those who are interested in
obtaining the company’s information, they may contact Investor Relation Officer at Tel:033-
658-558or fax: 038-636-822 or E-mail Address: iro@tycons.com.

In 2020, IR officer has provided information to parities such as shareholders and analysts in
many occasions such as quarterly performance and invest projects.

Director’s remuneration; The Board of Directors has disclosed clearly the directors’
remuneration policies which is in response to the contributions and responsibilities of each
directors and the remuneration is approved by shareholders through shareholders’ meeting.

Managements’ remuneration: The Board of Directors has developed the management
remuneration policy that is fair and attractive enough for qualified people to take the position
and perform at high standard.

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