Page 32 - Annual report eng 2019

Tycoons Worldwide Group (Thailand) Plc.

3. Treatment of stakeholders

The Company has been formulated the policy of corporate social responsibility (refer to item
10 corporate social responsibility), we comprehend the importance of helping and supporting
society, community, and maintaining environment continuously; Tycoons also takes
consideration of likely influence to stakeholders, such as creditor、 stockholders、employees,
the community where we belong, customers, suppliers, government, societies
and nations; we formulate the direction that allowed employees can participate our corporate
social responsibility policy together.

Besides, the company also provides stakeholders with channels for contact, notice,
suggestion, report and complaint. If there are any possible whistle-blowing concerns,
stakeholders can contact the company secretary Mr. Wen, Chun-Feng through below channels
in order for him to report to the Board of Directors. The contact information is as follows:

Tycoons Worldwide Group (Thailand) Public Company Limited (TYCN)
Address: 99 Moo1, Tumbon Nikompattana Amphur Nikompattana, Rayong
21180 Thailand Tel:(033)-658-558 Ext.1301 Fax:(038)- 636-822
E-mail: wen@tycons.com

4.Guidelines and responsibility to each group of stakeholders are:

SHAREHOLDERS
The Company is committed to create value for all shareholders with fairness by operating
business in compliance with good governance and the Company’s vision efficiently and treat
shareholders with respect and as per the applicable laws and regulations to maximize benefits
and values to shareholders continuously. The Company shall inform shareholders of correct
and complete information, including disclosing such information in accordance with relevant
rules and agreement.

CUSTOMERS
The Company devotes extensive efforts to satisfy our customers in every aspect. It strives to
provide products and services to meet the needs of our customers as well as the development
of quality products and services with warranty and service for the benefit and satisfaction in
terms of quality standards and fair prices. Development of products and services to meet the
diverse needs and quality control, complaints about products and services, maintain client
confidentiality includes not put customer data to generate benefits are also a return policy if it
finds that the product is not quality or inferior.

CREDITORS
The Company strictly complies with the conditions and requirement strictly of both trade
creditors and lender and make timely payment, as well as following the affirmatives give to the
creditors throughout the liable periods and provide information with accuracy, transparence,
equity and fairness.

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